Review your program manual. We want to know if you don’t find the answers you need, so we can develop our documentation into a valuable resource for all of our users.
Take detailed notes on your problem. If you experience technical difficulties, write down what you were doing when the problem occurred. Try doing the same thing in the program again to see if you can replicate the problem.
Email us by completing the form below. We place a priority on responding to email requests because we can better track the status of your needs, and because email helps us develop a history of issues for future development.
Our goal is to reply to support requests within one business day. Historically, we achieve this goal 95% of the time.
